- Main Box Office: (815) 968-5222
- General Venue Information: (815) 968-5000
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Electronic tickets can be printed or shown on mobile device
- On-site parking available
- Street parking in downtown Rockford
- Nearby public parking garages
- Typical parking fee: $5-$10 per vehicle
- Accessible parking spaces marked near main entrance
- Wheelchair accessible seating available
- Companion seats adjacent to wheelchair spaces
- Must be purchased through venue's accessibility coordinator
- ADA compliant facilities throughout venue
- No outside food or beverages
- Bags subject to search
- No weapons permitted
- Photography/recording restrictions may apply
- Must have valid ticket for entry
- Children under 3 typically not permitted
- Age restrictions vary by event
- Children must have own ticket for most performances
- Parental discretion advised for mature content events
