- Main Box Office: (515) 244-2247
- General Venue Information: (515) 267-8000
- Located at main entrance box office
- Arrive 1 hour before event start time
- Valid photo ID required for pickup
- Electronic ticket confirmation recommended
- On-site parking available
- Surface lot and adjacent garage parking
- Approximately 1,500 parking spaces
- Rates: $10-$20 depending on event
- Accessible parking near main entrances
- Wheelchair accessible locations throughout venue
- Companion seating available
- Elevators to all levels
- Assistive listening devices upon request
- No outside food or beverages
- Bag size limited to 12x12 inches
- No weapons permitted
- Professional cameras/recording equipment prohibited
- Must have valid ticket for entry
- Children under 2 typically free on lap
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended age minimums vary by event type
