- Main venue contact: (309) 282-8121
- Box office: (309) 671-1000
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Arrive at least 60 minutes before event start time
- Tickets held until 30 minutes before event start
- Nearby public parking lots within walking distance
- Street parking available
- Designated handicap parking near venue entrance
- Some nearby parking garages with hourly rates
- Wheelchair accessible seating locations
- Companion seats available
- Assistive listening devices provided
- ADA compliant facility
- No outside food or beverages
- No professional cameras or recording equipment
- Bags subject to search
- Proper attire recommended
- No smoking inside venue
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events may have specific minimum age requirements
- Babes-in-arms policy depends on individual performance
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