- Main Box Office: (519) 661-5575
- Administrative Office: (519) 661-5570
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 60 minutes before event start time
- Unclaimed tickets released 15 minutes before event
- On-site parking lot available
- Street parking on Wellington Street
- Nearby municipal parking garages
- Accessible parking spaces marked
- Parking fees may apply
- Wheelchair accessible spaces
- Companion seating available
- Elevator access to all levels
- Assistive listening devices provided
- Advance notice recommended for special accommodations
- No outside food or beverages
- No smoking on premises
- Valid ticket required for entry
- Late seating at venue discretion
- No photography during performances
- Age restrictions vary by event
- Children under 5 generally not permitted
- Some family-friendly shows have specific age guidelines
- Booster seats available upon request
