- Main Reception: +52 (245) 452-1234
- Event Booking: +52 (245) 452-1235
- Located at main reception desk
- Valid government-issued photo ID required
- Ticket/reservation confirmation number needed
- Pickup available 1 hour before event start time
- On-site parking available
- Approximately 150 parking spaces
- Rates: 50 pesos per entry
- Disabled parking near main entrance
- Secured parking with attendant supervision
- Wheelchair accessible entrances
- Designated seating areas for persons with disabilities
- Ramps throughout facility
- Accessible restrooms
- Assistive listening devices available
- Business/professional attire recommended
- No outside food or beverages
- No smoking inside venue
- Valid ID required for entry
- No pets (except service animals)
- Children under 12 must be accompanied by an adult
- Age restrictions may apply depending on event type
- Some events may have specific child admission policies
- Discounted or free admission for children possible
