- Main Office: (423) 266-2728
- Event Booking: (423) 756-0725
- Located at main entrance lobby
- Open 90 minutes prior to event start time
- Valid photo ID required for ticket pickup
- Prepaid tickets can be retrieved day of event
- On-site parking garage available
- Street parking in downtown Chattanooga
- Nearby public parking lots
- Handicap parking spaces near main entrance
- Average parking fee: $5-$10 per event
- Wheelchair accessible spaces in all event halls
- Companion seating adjacent to wheelchair locations
- Elevators and ramps throughout facility
- ADA compliant restroom facilities
- No outside food or beverages
- Professional security screening at entrance
- No weapons permitted
- Photography/recording may be restricted
- Dress code varies by event type
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/child ticket policies depend on individual event requirements