- Main Number: (615) 356-8000
- Visitor Services: (615) 356-8371
- Located at main entrance ticket desk
- Reservations must be picked up 30 minutes before event start time
- Valid photo ID required for pickup
- Free on-site parking
- Designated accessible parking near main entrance
- Shuttle service available during peak events
- Parking lots well-lit and monitored
- Wheelchair accessible throughout botanical gardens
- Paved pathways
- Rental wheelchairs available
- Accessible restrooms in multiple locations
- No outside food or beverages
- Photography permitted for personal use
- Pets not allowed (service animals exempt)
- No smoking on premises
- Comfortable walking shoes recommended
- Children under 12 must be accompanied by adult
- Stroller and wagon friendly
- Children's activities and educational programs available
- Some areas have age restrictions during special exhibits
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