- +33 1 64 60 26 26 (Local Tourist Office)
- +33 1 64 60 47 37 (Administrative Office)
- Ticket pickup available at main entrance
- Valid photo ID required for ticket collection
- Pre-booked tickets must be collected 30 minutes before tour start
- Free public parking near medieval city entrance
- Limited wheelchair accessible parking
- Parking available in nearby Ville Haute district
- Some metered street parking options
- Limited wheelchair access in some areas
- Guided tours with accessibility considerations
- Some historic structures have natural terrain challenges
- Assistance available upon request
- Comfortable walking shoes recommended
- Photography permitted without flash
- Respectful behavior in historical site
- No food or drinks inside medieval structures
- Guided tours available in multiple languages
- Children under 12 require adult supervision
- Reduced ticket prices for children
- Educational tours and activities available
- Stroller access limited in some historic areas
