Venue Details

- Main Venue: +44 (0)1902 321000
- Box Office: +44 (0)1902 321000
- For accessibility inquiries: +44 (0)1902 321000

- Tickets available for collection at Box Office
- Collection opens 1 hour before event start time
- Valid photo ID required for collection
- Tickets held under surname provided at booking
- Advance booking recommended for peak events

- On-site car parking available
- Multiple parking areas across The Halls complex
- Discounted parking rates for event attendees
- Free parking after 5:00 PM and weekends
- Limited spaces during peak events - arrive early
- Permit parking for registered disabled badge holders

- Wheelchair accessible seating throughout venue
- Accessible toilets available
- Hearing loop system installed
- BSL interpretation available upon request
- Accessible entrances and lifts
- Designated wheelchair spaces with companion seating
- Advance notice required for specific access requirements

- Doors typically open 30 minutes before event start
- No re-entry once venue is exited
- Photography and recording policies vary by event - check specific event details
- Venue operates strict health and safety regulations
- No glass bottles or cans permitted
- Professional stewards manage capacity and safety

- Age restrictions vary by event type and rating
- Children under 16 must be accompanied by adult
- Under 14s may be free or heavily discounted for select events
- Family-friendly events and matinee performances available
- High chairs and nursing facilities available if notified in advance
- Check specific event guidelines for age appropriateness

Find a place to stay