- Main Box Office: (304) 561-3570
- General Inquiries: (304) 561-3500
- Available at main box office
- Valid photo ID required for pickup
- Tickets can be collected 1 hour before event start time
- Unclaimed tickets released 30 minutes prior to event
- Dedicated parking lot adjacent to venue
- Street parking available
- Handicap parking spaces near main entrance
- Parking is typically free for ticketed events
- Wheelchair accessible seating on multiple levels
- Companion seats available next to accessible spaces
- Assistive listening devices provided
- Service animal friendly
- No outside food or drinks
- Professional cameras/recording equipment prohibited
- Business casual attire recommended
- No smoking inside venue
- Children under 3 generally not admitted
- Age restrictions vary by specific performance
- Children's tickets often discounted
- Babes-in-arms policy may apply for select events
