- Main Box Office: (904) 825-1164
- Venue Administrative Office: (904) 825-1167
- Located at main entrance box office
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Tickets can be retrieved by purchaser or authorized representative
- On-site parking available
- Designated handicap parking near main entrance
- Limited street parking in surrounding historic district
- Recommended to arrive early during peak season
- ADA compliant venue
- Wheelchair accessible seating areas
- Companion seats available
- Special accommodations by prior arrangement
- No outside food or beverages
- No pets (service animals permitted)
- No smoking inside venue
- Clear bag policy enforced
- Professional cameras and recording devices prohibited
- Age restrictions vary by event
- Children under 12 typically require adult supervision
- Some events may have specific age minimums
- Infant/lap policies depend on individual performance