- Main Arena Office: (709) 834-5253
- Town Municipal Offices: (709) 834-5180
- Available at main arena front desk
- Must present valid photo ID
- Reservation confirmation required
- Pick-up at least 30 minutes before event start time
- Free on-site parking
- Designated handicap parking spaces available
- Parking lot well-lit and monitored
- Street parking also permitted during non-peak hours
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Clear sightlines to ice/performance area
- Elevator access to different levels
- No outside food or beverages
- No smoking on premises
- Proper athletic footwear required
- Respect facility equipment and other patrons
- Children under 12 must be supervised
- Children under 5 enter free with paying adult
- Recommended age limits for specific activities vary
- Parental supervision mandatory
- Children's safety equipment recommended for ice activities
