- Main Box Office: (216) 241-6000
- Ticketing Hotline: (216) 771-8403
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start
- Can be retrieved by original purchaser or authorized representative
- Attached parking garage directly adjacent to venue
- Valet parking available for select performances
- Street parking in nearby downtown Cleveland
- Average parking rate: $10-$15 per event
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Assistive listening devices provided
- Elevators to all levels
- Advanced reservation recommended
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire suggested
- Mobile phones must be silenced
- Late seating during performance may be restricted
- Children 5 and under generally not permitted
- Children's ticket required for all performances
- Booster seats available upon request
- Performances have specific age recommendations
