- Main Office: (585) 394-4400
- Box Office: (585) 385-7990
- Located at main entrance box office
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Tickets can be held up to 1 hour before event
- Free on-site parking
- Large dedicated parking lot
- Handicap parking available near venue entrance
- Shuttle services sometimes available for larger events
- Wheelchair accessible seating areas
- Companion seats available
- Assistive listening devices provided
- Located near main entrance for easy access
- No outside food or beverages
- No smoking on premises
- No professional cameras or recording equipment
- Bags subject to search
- Appropriate attire required
- Children under 4 typically not permitted
- Children 4-12 must be accompanied by adult
- Some events may have specific age restrictions
- Venue recommends checking individual event guidelines
