- Main Box Office: (815) 968-5591
- Administrative Office: (815) 968-5222
- Available for all ticketed events
- Must present valid photo ID
- Pickup begins 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- On-street parking available
- Nearby public parking lots within walking distance
- Some metered street parking
- Limited handicap parking near venue entrance
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Elevators to multiple levels
- Assistive listening devices available
- No outside food or beverages
- Photography/recording typically prohibited during performances
- Business casual attire recommended
- Late seating during performance breaks
- Children under 5 generally not recommended
- Children 5+ with valid ticket
- Recommended for age-appropriate performances
- Booster seats available upon request