- Main Box Office: (815) 968-5591
- Administrative Office: (815) 986-7015
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- On-street parking available
- Public parking lots within 1-2 blocks
- Limited disabled parking near theatre entrance
- Parking rates: $5-$10 depending on event
- Wheelchair accessible seating on main floor
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual attire recommended
- Late seating during natural break points
- No refunds or exchanges
- Children 3 and under typically not admitted
- Children 12 and under must be accompanied by adult
- Some family-friendly shows have different age guidelines
- Booster seats available upon request
