- Main Contact: (469) 210-2500
- Customer Service: (469) 210-2501
- Located at main entrance
- Valid photo ID required
- Reservation/ticket confirmation needed
- Pickup available 1 hour before scheduled event
- Free on-site parking
- Dedicated venue parking lot
- Overflow parking available in Grandscape complex
- Disability parking near main entrance
- Wheelchair accessible spaces
- Companion seating available
- Elevator access to all levels
- Assistive listening devices on request
- No outside food or beverages
- Age restrictions may apply for certain events
- Professional camera/recording equipment prohibited
- Must follow venue staff instructions
- Children under 12 must be accompanied by adult
- Some areas/events may have specific age limits
- Child ticket pricing varies by event
- Stroller and child-friendly facilities available
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