- Main Office: (865) 215-8500
- Event Information: (865) 215-8501
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Opens 2 hours before event start time
- Pre-purchased tickets must be claimed 30 minutes before event
- On-site parking available
- Designated handicap parking near main entrance
- Parking fees may vary by event
- Recommended to arrive 45-60 minutes early during peak events
- Wheelchair accessible seating areas
- Companion seats adjacent to accessible spaces
- Elevator access to multiple levels
- ADA compliant restroom facilities
- No outside food or beverages
- Clear bag policy enforced
- No smoking on premises
- Professional cameras/recording equipment prohibited
- Valid ticket required for entry
- Children under 3 typically free with paying adult
- Children 3-12 may require reduced-price ticket
- Recommended age restrictions vary by specific event
- Minors must be accompanied by adult
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