Cross Insurance Arena

- Main Box Office: (207) 775-1700
- Group Sales: (207) 775-1700 ext. 1
- For event-specific inquiries, contact during business hours (typically Monday-Friday, 9 AM-5 PM)

- Will-Call window located at main box office
- Available on event days, typically opens 1-2 hours before event start time
- Photo ID required for ticket pickup
- Tickets must be claimed under the name the order was placed under
- Allow extra time during peak arrival periods

- On-site parking lot available with standard rates
- Discounted parking for early arrivals
- Additional parking at nearby Portland facilities
- Street parking available in surrounding neighborhoods
- ADA accessible parking spaces near main entrance
- Validation or pre-purchase options may be available for certain events

- ADA compliant seating throughout venue
- Wheelchair accessible spaces with companion seating
- Accessible restrooms on multiple levels
- Elevators and ramps throughout facility
- Transfer seating available for those with mobility needs
- Companion seats included with accessible tickets
- Contact box office in advance for specific accommodation requests

- All bags subject to security screening
- Outside food and beverages generally not permitted
- Professional cameras/recording devices subject to venue policies
- Venue rules may vary by event type and promoter
- Respect other patrons and venue staff
- Follow all posted safety and security procedures

- All attendees, including children, typically require tickets
- Infants may have exemptions; check specific event policies
- Children under 18 may require adult supervision
- Family-friendly events welcome children
- Some events may have age restrictions
- Contact venue for specific age-related policies for your event