- Main Box Office: (972) 205-2930
- Administrative Offices: (972) 205-2600
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before event start time
- Ticket purchaser must be present for pickup
- On-site parking available
- Dedicated parking lots surrounding venue
- Standard parking fee: $10 per vehicle
- Handicap parking near main entrance
- Shuttle services for large events
- Wheelchair accessible seating in multiple sections
- Companion seats available
- Elevator access to all levels
- Assistive listening devices provided
- Advance notice recommended for special accommodations
- No outside food or beverages
- No professional cameras without media credentials
- Bags subject to search
- No smoking within facility
- Appropriate attire required
- Age restrictions may apply to specific events
- Children under 3 typically not admitted
- Children must have own ticket for most events
- Lap seating not permitted for performances
- Parental discretion advised for mature content events
