El Sótano

- Main line: +34 91 364 1629
- For event inquiries and reservations, call during business hours
- Response times may be longer during peak event periods

- Tickets can be picked up at the venue box office on event night
- Arrive at least 30 minutes before the event starts
- Valid ID required for will call collection
- Must provide the name used at time of booking

- Street parking available in the surrounding Malasaña neighborhood (limited spaces)
- Paid parking zones: Monday to Friday daytime
- Free street parking available evenings and weekends
- Nearby public parking garages within 5-minute walk
- Public transportation recommended: Metro line 1, 2, or 3

- Wheelchair accessible ground floor area available
- Accessible restroom facilities on-site
- Limited wheelchair spaces - advance notice recommended
- Contact venue directly to arrange accessible accommodations
- Companion seating available for caregivers

- Valid ID required for entry
- Dress code: Casual to smart casual (varies by event)
- Photography/recording policies vary by artist - check specific event details
- Venue is standing room primarily; limited seating available
- Age restrictions apply for some events (typically 18+ after 11:00 PM)
- No outside beverages permitted
- Respect artist and venue staff at all times

- Children under 16 typically not permitted after 10:00 PM
- Daytime and early evening events may allow younger attendees
- Parental accompaniment required for minors
- Check specific event listings for age-appropriate shows
- No unattended children allowed
- Contact venue for clarification on children's event policies