- Main Box Office: (413) 637-3353
- Administrative Office: (413) 637-1199
- Located at main box office entrance
- ID required for pickup
- Available 1 hour before performance start time
- Reservations held until 15 minutes before show
- Free on-site parking available
- Designated handicap parking near theatre entrance
- Street parking on nearby Shakespeare Street
- Recommended to arrive 30 minutes early for parking
- Wheelchair accessible seating
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Service animal friendly
- No outside food or drinks
- Photography/recording prohibited during performances
- Cell phones must be silenced
- Late seating at discretion of theatre staff
- Children 5 and under generally not admitted
- Children's tickets required for all ages
- Recommended age varies by performance type
- Parental discretion advised for mature content shows
