- (760) 393-9428 (Empire Polo Club main number)
- (760) 625-9991 (Event Information Line)
- Located at main entrance ticket booth
- Valid photo ID required for pickup
- Recommend arriving at least 1 hour before event start time
- Electronic ticket verification available
- Large on-site parking lots
- Standard parking: $20-$40 per vehicle
- VIP/preferred parking available
- Carpooling recommended during large events like Coachella
- Shuttle services often provided
- Designated wheelchair accessible areas
- Companion seating available
- Accessible restrooms
- Staff assistance upon request
- ADA compliant pathways
- No outside food or beverages
- Clear bag policy enforced
- No weapons
- No professional cameras without media credentials
- Valid ID required for entry
- Subject to security screening
- Children under 10 typically free with paid adult ticket
- Some events 18+ or 21+
- Ear protection recommended for young children
- Stroller and wagon policies vary by specific event
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