- Main switchboard: +34 917 40 54 00
- Ticket office: +34 917 40 54 10
- Located at main ticket office
- Valid government-issued photo ID required
- Ticket pickup available up to 1 hour before event
- On-site parking available
- Capacity for approximately 1,500 vehicles
- Disabled parking near stadium entrance
- Parking fees vary by event
- Dedicated wheelchair spaces
- Companion seats adjacent to wheelchair sections
- Elevators and ramps throughout stadium
- Assistance available for disabled guests
- No outside food or drinks
- Clear bag policy enforced
- No professional cameras
- No weapons
- No smoking inside venue
- Children under 5 require free ticket
- Children under 14 must be accompanied by adult
- Height restrictions may apply for certain seating areas