Venue Details

- Main Switchboard: +971 2 6096 7000
- Ticketing Services: +971 2 6096 7777
- Customer Service: Available through official website chat support
- Emergency Services: 999 (UAE Emergency Number)

- Will Call Window: Opens 1.5 hours before event start
- Location: Main entrance gates
- Required Documentation: Valid government-issued ID and booking confirmation
- Ticket Collection: Available under name provided during purchase
- Peak Times: Earlier arrival recommended for busy events

- Ample Parking: Multiple parking lots available
- Cost: Typically charged per vehicle (rates vary by event)
- Reserved Parking: Available for premium ticket holders
- Valet Parking: Available at select events
- EV Charging: Electric vehicle charging stations available
- Accessibility: Designated accessible parking near main entrances

- Wheelchair Spaces: Available throughout venue in various sections
- Companion Seating: Companion seats provided with accessible spaces
- Accessible Restrooms: Multiple facilities throughout venue
- Elevators & Ramps: Full accessibility infrastructure
- Service Animals: Welcome with proper documentation
- Accessible Parking: Close proximity to accessible entrances
- Advance Notice: Contact ticketing for specific accessibility needs

- Age Restrictions: Vary by event type (check specific event details)
- Prohibited Items: Professional cameras, weapons, outside food/beverages
- Dress Code: Smart casual recommended; varies by event type
- Entry Requirements: Valid ticket and identification may be required
- Bag Policy: Small bags permitted; subject to security screening
- Behavior: No disruptive conduct; venue reserves right to deny entry
- Photography: Personal photography allowed unless event states otherwise
- Seating: Assigned seating for all ticketed events

- Age Verification: Children under 3 years may enter free (no seat) on select events
- Tickets: Children 3 years and above require valid ticket
- Infant Policy: Infants welcome; parent/guardian supervision required
- Family Zones: Designated family-friendly areas available
- Facilities: Diaper changing stations and family restrooms available
- Height/Age Restrictions: Specific events may have age or height requirements
- Supervision: Children must be supervised by responsible adult at all times