- Main venue contact: +49 (0) 2305 / 9 70 80
- Administrative office hours: Monday-Friday, 9:00 AM - 5:00 PM
- Ticket pickup available at venue box office
- Valid photo ID required
- Arrive minimum 45 minutes before event start
- Online ticket holders have priority lane
- On-site parking available
- Designated parking areas for standard and disabled vehicles
- Parking fees may apply during events
- Limited street parking in surrounding area
- Wheelchair accessible areas
- Companion seats available
- Elevator access to different levels
- Advanced booking recommended for accessibility accommodations
- No outside food or drinks
- No smoking inside venue
- Bags and large items may be subject to security checks
- Photography/recording might be restricted during performances
- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some events may have specific minimum age requirements
- Booster seats or child seats might be available upon request
