- Main Box Office: (513) 243-2121
- Event Information: (513) 354-2700
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Electronic and print-at-home tickets also accepted
- Free parking in designated Hard Rock Casino lots
- Covered parking available
- Handicap parking near main entrance
- Valet parking option during select events
- Multiple wheelchair accessible locations
- Companion seating available
- Elevator access to all levels
- Assistive listening devices provided upon request
- No outside food or beverages
- No large bags or backpacks
- No professional cameras without media credentials
- Valid ID required for entry
- All ticket holders subject to security screening
- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some events 18+ or 21+
- Infant/toddler policies depend on specific performance type
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.