- Main Box Office: +48 22 551 71 71
- General Inquiries: +48 22 551 71 00
- Email contact available through official website
- Tickets available for pickup 1 hour before performance
- Box office located at main entrance
- Photo ID required for pickup
- Reserved under customer name
- Limited on-site parking available
- Street parking nearby in Krakowskie Przedmieście area
- Public parking lots within 5-10 minute walk
- Public transportation recommended (metro, trams, buses)
- Bike parking facilities available
- Wheelchair accessible seats available
- Reserved seating for patrons with mobility needs
- Accessible restroom facilities
- Elevator access to all levels
- Contact box office in advance for specific accessibility requirements
- Arrive 15-20 minutes before performance start
- No outside food or beverages permitted
- Photography and recording strictly prohibited during performances
- Mobile devices must be silenced
- Smart casual dress recommended
- Ticket transfer policy applies to online purchases
- Children under 6 years: not recommended in concert hall
- Educational programs and family concerts available
- Children must have valid ticket
- Accompanied minors under 16 require adult supervision
- Special children's matinees offered periodically
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