- Main reception: +55 11 3232-5533
- Event information: +55 11 3232-5600
- Located at main entrance
- Identification required for ticket pickup
- Open 2 hours before event start time
- Online and phone ticket confirmations accepted
- On-site parking available
- Approximately 300 parking spaces
- Wheelchair accessible parking near main entrance
- Parking fees typically range R$20-R$40 depending on event
- Designated wheelchair spaces
- Companion seating available
- Elevator access to multiple levels
- Visual and hearing impairment accommodations upon request
- No outside food or drinks
- Security screening at entrance
- No large bags or backpacks
- Photography may be restricted during performances
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/child ticket policies vary by event
- Stroller parking available near main entrance
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