- Main Box Office: (276) 274-2250
- General Venue Inquiries: (276) 274-2260
- Available day of show at main box office
- Valid photo ID required for pickup
- Doors typically open 1 hour before event start time
- Electronic ticket holders must also check in
- Free on-site parking available
- Designated handicap parking near main entrance
- Overflow parking in adjacent lots
- Recommended to arrive early during popular events
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Must be purchased through venue's accessibility coordinator
- Advance notice recommended for special accommodations
- No outside food or beverages
- Valid photo ID required for age-restricted events
- No large bags or backpacks
- Professional cameras and recording devices prohibited
- Smoking only in designated outdoor areas
- Age restrictions vary by event
- Most shows 18+ or 21+
- Children under 12 typically require adult accompaniment
- Some family-friendly events may have specific child pricing
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