- Main Box Office: (407) 351-5483
- General Inquiries: (407) 363-5483
- Located at main box office entrance
- Valid photo ID required for pickup
- Doors open 1 hour before show time for will call pickup
- Online ticket holders can retrieve tickets 30-45 minutes before event
- Complimentary parking available at Seminole Hard Rock Hotel & Casino
- Multiple parking lots and structures
- Handicap parking near main entrance
- Valet parking optional
- Wheelchair accessible seating throughout venue
- Companion seats available next to accessible spaces
- ADA compliant restrooms
- Elevator access to all levels
- No outside food or drinks
- Clear bag policy enforced
- No weapons
- No professional cameras without media credentials
- Valid government-issued ID required for entry
- Age restrictions vary by event
- Most shows 18+
- Children under 12 typically require adult accompaniment
- Some events may have specific age limitations
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