- Main Box Office: (815) 986-2787
- General Venue Information: (815) 874-5700
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Tickets can be retrieved by original purchaser or authorized representative
- Free on-site parking
- Dedicated event parking lot
- Handicap parking spaces available near main entrance
- Recommended to arrive 45-60 minutes before event start
- ADA compliant seating areas
- Wheelchair accessible spaces
- Companion seats available
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- No professional cameras
- Valid government-issued ID required for entry
- No weapons
- No large bags or backpacks
- Age restrictions vary by event
- Children under 12 typically require adult accompaniment
- Some shows may be 18+ or 21+
- Check specific event details for precise age guidelines
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