Venue Details

- Main Box Office: (210) 223-8624
- General Inquiries: (210) 223-6591
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 6:00 PM (closed Sundays)

- Will-call window located at Box Office
- Available during regular Box Office hours
- Hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 12:00 PM - 6:00 PM
- Also open 2 hours prior to evening performances
- Valid photo ID required for ticket pickup
- Allow extra time for processing during peak hours

- On-site parking available at Tobin Center garages
- Multiple parking levels available
- Handicapped accessible parking spaces located near main entrance
- Street parking available in surrounding downtown San Antonio area
- Parking validation may be available through venue
- Recommend arriving early during major events for optimal parking

- Wheelchair accessible seating throughout venue
- Orchestra and mezzanine level accessible
- Companion seating available adjacent to accessible spaces
- Accessible restrooms located throughout facility
- Elevator access to all levels
- Accessible entrance through main lobby
- Contact Box Office in advance to request specific accessible locations

- Doors typically open 1 hour before performance start time
- Arrive early for security screening
- Valid ticket required for entry
- Recording devices (cameras, video) typically prohibited during performances
- Outside food and beverages generally not permitted
- Venue concessions available at premium prices
- Professional attire recommended for some events
- Check specific event policies for bag restrictions

- Infants and children welcome (age dependent on event type)
- Some family-friendly performances allow children under 3 to sit on parent's lap with no ticket
- Booster seats/children's tickets may be required for certain events
- Check individual event guidelines for age restrictions
- Children must have valid ticket for assigned seating
- Family packages and discounts may be available
- Contact Box Office for specific child policies by event