- Main Box Office: +64 9-307 5000
- Administration: +64 9-307 5060
- Collect tickets 30 minutes before performance
- Bring valid photo ID
- Reservation name must match ID
- No additional processing fees for will call
The closest parking option is the Civic Car Park, located within a short walking distance. There are 1,000 car park spaces available. For information on other Auckland Council car parks visit www.at.govt.nz/driving-parking/parking-in-auckland/
All Auckland Live venues can be accessed by wheelchairs and have lifts and ramps to assist those who have difficulty climbing stairs. Please communicate any special requirements regarding seats for wheelchair users when booking your tickets. Contact Ticketmaster on (09) 970 9711 or email customer.service@ticketmaster.co.nz If you require a wheelchair when arriving at the theatre or want to discuss anything related to your visit please phone Auckland Live on (09) 309 2677. For more information about accessibility at Auckland Live venues please visit www.aucklandlive.co.nz/accessibility
Cameras: Photography and filming is usually not permitted during a show, but this can vary depending on the event. Please check the foyer signage when you arrive. For safety reasons, the use of selfie sticks is prohibited throughout our venues. Smoking and the use of e-cigarettes are prohibited in all Auckland Live Venues
Children are welcome to attend events at Auckland Live but they will need their own ticket and sit in their own seat. All children under 12 years must be with a caregiver at all times. Children under the age of 3 years are considered too young to attend most events except where the event is for children and families. When the event is a family event - unless otherwise specified - a child under the age of 2 will be admitted free of charge but they must be seated on their caregiver's knee. Please check event listings for details.