- Main Office: (423) 324-2680
- Visitor Information: (423) 881-5946
- Tickets can be picked up at visitor center
- Valid photo ID required
- Arrive 30 minutes prior to scheduled tour time
- Free on-site parking
- Designated handicap parking available
- Gravel and paved parking areas
- Limited spaces during peak tourist season
- Limited wheelchair accessibility
- Some tour areas have uneven terrain
- Ground floor exhibits fully accessible
- Assistance available upon request
- No outside food or drinks
- Photography permitted in designated areas
- Comfortable walking shoes recommended
- No large bags or backpacks
- Respectful behavior required
- Children 12 and older recommended
- Parental supervision required
- Some graphic historical content
- Discounted rates for youth
- Educational group rates available
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