- Main Office: (847) 447-7500
- Ticket Information: (847) 447-7501
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Prepaid tickets must be collected 30 minutes before event
- On-site parking available
- Standard parking rate: $15-$25 per vehicle
- Handicap parking near main entrance
- Dedicated rideshare drop-off/pickup zone
- Recommended early arrival for event parking
- Wheelchair accessible seating throughout venue
- Companion seats available adjacent to wheelchair spaces
- Assisted listening devices provided
- Service animal friendly
- Elevator access to all levels
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- Valid government-issued ID required for entry
- No smoking inside venue
- Children under 12 must be accompanied by adult
- Age restrictions vary by event type
- Some events may have minimum age requirements
- Infant/lap policies depend on specific event guidelines
