- Main Box Office: (216) 575-1500
- Venue Direct Line: (216) 623-0100
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Can be collected by authorized ticket holder
- On-site parking available
- Rates typically $10-$15 per vehicle
- Limited street parking in surrounding area
- Recommended to arrive early on event nights
- Some nearby public parking lots
- Reserved spaces for wheelchair users
- Companion seats available
- Elevator access to multiple levels
- ADA compliant restrooms
- Staff trained to assist guests with disabilities
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras
- No weapons permitted
- Valid government-issued ID required for entry
- No re-entry once exiting venue
- Children under 2 typically free in lap
- Children 3+ require full-price ticket
- Some shows may have specific age restrictions
- Parental discretion advised for mature content performances
- Children must be accompanied by adult
