- Main Office: (859) 231-5500
- Box Office: (859) 246-3500
- Located at main entrance ticket booth
- Open 2 hours prior to event start time
- Valid photo ID required for ticket pickup
- Can be retrieved by original purchaser or authorized representative
- On-site parking available
- General parking: $10 per vehicle
- Handicap parking near main entrance
- Shuttle services for large events
- Carpooling recommended during peak times
- Designated wheelchair accessible seating
- Companion seats available
- Accessible restrooms
- Elevator access to multiple levels
- Staff assistance upon request
- No outside food or beverages
- Clear bag policy enforced
- No weapons permitted
- No smoking inside venue
- Professional cameras/recording equipment requires special permission
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/toddler seating options available
- Stroller check-in service provided
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