KFC Yum! Center

- Main Line: (502) 569-9400
- Box Office: (502) 569-9400
- For event-specific inquiries, contact the venue directly during business hours

- Will Call Window located at Main Box Office entrance
- Hours: Opens 2 hours before events, closes 30 minutes after event start
- Valid photo ID required for ticket pickup
- Tickets held under guest name for up to 48 hours before event
- Recommended to arrive early to avoid delays

- Ample on-site parking available in multiple lots surrounding the arena
- Preferred Parking: $15-$20 depending on event
- General Parking: $10
- Handicap accessible parking spaces available near main entrances
- Valet parking available for premium events
- Public parking garages nearby in downtown Louisville

- ADA-compliant wheelchair and companion seating throughout the venue
- Accessible restroom facilities on all levels
- Elevators and ramps provide access to upper levels
- Parking for disabled guests with valid permit
- Service animal policy: Allowed with proper documentation
- Accessible entrance at main plaza level
- Contact Box Office for specific seating accommodations

- Valid ticket required for entry
- Event-specific rules apply (consult event details)
- Professional cameras and recording devices prohibited for most events
- Outside food and beverage not permitted
- Smoking prohibited inside venue (designated outdoor areas available)
- Bags subject to security screening; prohibited items include weapons and large packages
- Arrive early for security screening
- Venue policies subject to change based on event type and promoter requirements

- Age restrictions vary by event type and rating
- Infants may attend free if held on lap (no separate seat)
- Children require tickets for assigned seating
- Parental guidance recommended for events rated for mature audiences
- Family-friendly events clearly marked on event listings
- Lost child assistance available at Guest Services
- Family restroom facilities available for convenience
- Consult specific event details for age-appropriate attendance guidelines