- Main Box Office: (402) 345-0606
- Venue Administrative Office: (402) 345-5345
- Located at main box office entrance
- Valid photo ID required for pickup
- Available 1 hour before performance start time
- Tickets can be retrieved by original purchaser or authorized representative
- On-site underground parking garage
- Street parking available in downtown Omaha
- Validated parking for concert attendees
- Accessible parking spaces near main entrance
- Average parking fee: $10-$15 per event
- Wheelchair accessible seating throughout venue
- Companion seats adjacent to wheelchair spaces
- Assistive listening devices available
- Located on multiple levels with elevator access
- Advanced reservation recommended
- No outside food or beverages
- Professional cameras/recording equipment prohibited
- Business casual attire recommended
- Mobile phones must be silenced
- Late seating at discretion of venue staff
- Children 5 and under generally not recommended
- Children must have individual ticket for most performances
- Babes-in-arms policy varies by event
- Parental discretion advised for mature content shows