- Main Box Office: (865) 215-2000
- General Information: (865) 215-2010
- Located at main entrance box office
- Valid photo ID required for pickup
- Available 1 hour before event start time
- Tickets can be transferred to another person with proper identification
- On-site parking lot available
- Parking fees range $5-$10 depending on event
- Accessible parking spaces near main entrance
- Street parking also available in surrounding area
- Wheelchair accessible seating throughout venue
- Companion seats available adjacent to wheelchair spaces
- Assistive listening devices provided upon request
- Service animal friendly
- No outside food or beverages
- No professional cameras or recording equipment
- Clear bag policy enforced
- Electronic tickets preferred
- No re-entry once exiting venue
- Children under 3 typically free if seated on guardian's lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental discretion advised for mature content events
