(585) 254-0181
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive minimum 1 hour before event start time
- Can be retrieved by original ticket purchaser or authorized representative
General parking in lots across the street ($10 cash charge). Premium parking lot adjacent to building ($20 cash charge; limited availability). Handicap parking available in all lots.
Accessible seating, limited mobility and visually impaired seating is available in limited quantities and available for purchase at the box office, Ticketmaster.com. Hearing impaired/sign language interpreter requests at least 1 week prior to performance to reserve. BoxOffice@smg.kodakcenter.com . May purchase tickets anywhere in venue.
- No outside food or beverages
- No weapons
- No professional cameras without permission
- Valid ticket required for entry
- Age restrictions may apply depending on event
Children under two years of age do not require a ticket to sit on an adults lap.
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