- +49 (0) 395 / 5538980
- Administrative office contact number
- Available at main entrance
- Valid photo ID required
- Tickets must be collected 30 minutes before event start
- Unclaimed tickets released 15 minutes prior to performance
- Street parking available near Marienkirche
- Public parking lot within 200 meters
- Limited disabled parking directly adjacent to venue
- Recommended to arrive early during events
- Ground floor designated wheelchair spaces
- Companion seats available
- Advance notification recommended for specific accessibility needs
- Ramp access at main entrance
- No outside food or drinks
- Photography permitted without flash
- Quiet during performances
- Smart casual attire recommended
- No large bags or backpacks
- Children over 6 welcome with ticket
- Recommended age: 8+ for classical concerts
- Reduced pricing for children and youth
- Quiet, well-behaved children permitted
