LANXESS arena

- Main Ticket Hotline: +49 221 801-0
- Customer Service: +49 221 801-4444

- Ticket pickup at main box office
- Valid government-issued photo ID required
- Ticket holder must be present
- Pickup available 1-2 hours before event start

- On-site parking garage available
- Capacity for approximately 1,200 vehicles
- Wheelchair-accessible parking spaces
- Public transportation recommended on event days

- Designated wheelchair spaces on multiple levels
- Companion seats adjacent to wheelchair spaces
- Elevator access to all seating levels
- Advanced reservation recommended for accessible tickets

- No outside food or beverages
- Bags subject to security screening
- No professional cameras without media credentials
- No smoking inside venue
- Valid ticket required for entry

- Children under 3 typically free if seated on parent's lap
- Children 3+ require full-price ticket
- Some events may have specific age restrictions
- Parental guidance recommended for age-sensitive events