- Main Box Office: (617) 248-4849
- General Venue Information: (617) 921-7000
- Located at main entrance box office
- Valid photo ID required for pickup
- Must match name on original ticket purchase
- Pickup available starting 2 hours before event start time
- On-site parking available
- Nearby public parking garages within walking distance
- Limited street parking
- Rideshare drop-off/pickup zones clearly marked
- Some reserved parking for disabled patrons
- Wheelchair accessible seating areas
- Companion seats adjacent to wheelchair spaces
- Elevators to multiple levels
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras without media credentials
- Age restrictions may vary by event
- No smoking inside venue
- Valid government-issued ID required for entry
- Children under 3 typically not permitted
- Children must have own ticket for most events
- Recommended age limits vary by performance type
- Parental discretion advised for mature content shows
- Some family-friendly events have specific child pricing
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If you missed your chance to buy tickets for the World Cup's Boston matches, fret not — there are still a few ways to get in before the action kicks off at Gillette Stadium
Apr 20, 2026
