- Main Box Office: (205) 458-8400
- Ticket Information: (800) 745-3000
- Event Information: (205) 458-8450
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Can be retrieved by original ticket purchaser or authorized designee
- Multiple parking lots surrounding venue
- Dedicated event parking areas
- Typical rates: $10-$20 per vehicle
- ADA accessible parking near arena entrances
- Some nearby street parking available
- Wheelchair accessible seating on multiple levels
- Companion seats available adjacent to wheelchair spaces
- Elevators to all seating levels
- Must be purchased through venue accessibility coordinator
- No outside food or beverages
- Clear bag policy enforced
- Valid ticket required for entry
- No professional camera equipment
- No weapons permitted
- No smoking inside facility
- Children under 2 typically free with paying adult
- Children 2+ require full-price ticket
- Some events may have specific age restrictions
- Recommended minimum age varies by event type