- Main Number: (804) 262-9887
- Visitor Services: (804) 262-9000
- Located at main visitor center
- Valid photo ID required for pickup
- Tickets can be retrieved 30 minutes before scheduled entry time
- Group and event tickets handled separately
- Free on-site parking
- Dedicated handicap parking spaces near visitor entrance
- Parking lot well-lit and monitored
- Overflow parking available during peak seasons and special events
- Wheelchair accessible pathways throughout gardens
- Rental wheelchairs available at visitor center
- Benches and rest areas strategically placed
- Accessible restrooms in multiple locations
- No pets allowed (service animals exempt)
- No outside food or beverages
- Photography permitted for personal use
- Appropriate garden attire required
- Children must be supervised
- Children under 3: Free admission
- Children 4-12: Reduced ticket price
- Stroller and wagon friendly pathways
- Interactive children's garden available
- Family-friendly educational programs offered
