Venue Details

- Main Box Office: (217) 424-7529
- For group reservations and special inquiries: Contact during business hours
- Best times to call: Tuesday-Friday, 10 AM-5 PM

- Will-Call window opens 1 hour before each performance
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Tickets held up to 30 minutes before showtime
- Arrive early during peak events

- Street parking available in downtown Decatur
- Public parking lots within 2-3 blocks of venue
- Limited on-site parking available
- Metered parking spaces with varying time limits
- Note: Downtown Decatur has alternative parking options; plan arrival accordingly

- Wheelchair accessible seats available throughout theater
- Accessible restrooms on premises
- Elevator access to all theater levels
- Advance notice recommended for accessibility accommodations
- Service animals welcome
- Contact box office to request specific accessible seating

- Doors open 15-30 minutes before performance start
- Late seating may be restricted; arrive early
- No outside food or beverages permitted
- Photography and recording prohibited during performances
- Patrons must be seated before show begins
- Professional venue conduct required

- Children welcome at all performances
- Age restrictions vary by specific show; check individual production guidelines
- Children under 3 may not be permitted at certain performances
- Lap seating typically not provided; separate ticket required
- Youth discounts available; contact box office for pricing
- Parental discretion advised based on show rating and content