- Main Box Office: (502) 583-4555
- General Venue Information: (502) 583-1111
- Located at main box office entrance
- Valid photo ID required for pickup
- Available starting 1 hour before event time
- Tickets can be retrieved by purchaser or authorized representative
- Street parking available
- Several nearby public parking garages
- Parking rates typically range $5-$15
- Some nearby lots offer pre-paid event parking
- Wheelchair accessible areas on main floor
- Companion seats available next to accessible spaces
- Elevator access to most levels
- Staff assistance available upon request
- No outside food or drinks
- No professional cameras or recording equipment
- Bags subject to search
- Recommended to arrive 30 minutes before showtime
- Age restrictions may vary by event
- Children under 3 typically not permitted
- Most shows recommend ages 6 and up
- Children must have own ticket for seated events
- Some family-friendly shows may have different guidelines
