- Main Box Office: (502) 583-4555
- General Venue Information: (502) 583-9100
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved 1 hour before event start time
- Tickets must be claimed 30 minutes before show begins
- Street parking available
- Nearby public parking garages
- Some metered street parking
- Recommended to arrive 45-60 minutes early for parking
- Located on main floor and balcony levels
- Wheelchair accessible spaces available
- Companion seats adjacent to wheelchair spaces
- Must be purchased through venue's accessibility coordinator
- No outside food or beverages
- Clear bag policy enforced
- No professional cameras or recording devices
- Valid ticket required for entry
- Age restrictions may apply depending on event
- Children under 3 typically not permitted
- Children 3-12 must be accompanied by adult
- Some shows may have specific age recommendations
- Ticket required for all children regardless of age