- Main Office: (502) 753-1001
- Ticket Services: (502) 753-1002
- Located at main ticket entrance
- Open 2 hours before event start time
- Valid photo ID required for pickup
- Original confirmation or order number recommended
- On-site parking available
- General parking: $10-$15 per vehicle
- VIP/Premium parking closer to stadium
- Accessible parking near main entrances
- Carpooling recommended on event days
- Wheelchair accessible seating in multiple sections
- Companion seats available
- Elevator access to multiple levels
- Companion must purchase ticket with accessible seat patron
- No outside food or beverages
- Clear bag policy enforced
- No weapons
- No smoking inside venue
- Valid ticket required for entry
- ID may be checked for age-restricted events
- Children under 2 can sit on parent's lap for free
- Children 3 and older require full-price ticket
- Recommended age limit varies by event type
- Ear protection recommended for young children at loud events
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